Great remote, we dropped ours and had to replace. Super easy to pair back up to our system after watching a quick video. Thanks.
I received a faulty controller as part of this product. I emailed just after receiving and had to follow up on that email 4 days later as I hadn’t received a response. I received a response that day, to which I responded asking how to get a refund processed. I followed up on that and mail 2 days later, and I am still waiting on a response (that last email was sent last Wednesday). I wouldn’t buy from this company again and suggest you do the same. I am still waiting to see how I can send back / get a refund for the faulty product.
Hi There
Unfortunately, the two remotes, ALKCT-2000, that I purchased from you, turned out to be the wrong ones to operate the ACM2000 which I also purchased from you.
I would like to apply for a refund of the two remotes so could you please let me know how I can go about returning them to you.
I had to select a star rating to be able to complete this review.
Thank you
Ron Turner
Ronnic Electrical Ltd
021 752 430
Instructions were followed and pairing was accomplished
As described works really well
Would like an option to have a dolly lamp format as being used in a standard lamp
Absolutely love this product , have bought them for every member of my family. Really fast, efficient service. Would definitely recommend to everyone :-)
Working really well, even from 20/30 meters away through a bunch of walls. Definitely recommend.
I got the ACM-2000 (after I already got the predecessor ACM-1000 a year ago for another power point) as a replacement for the AWS-3500. Working well.
Had 3 AWS-3500 previously which all stopped working sooner or later.
A shame though that I had to buy that product because I anticipated that the AWS-3500 last longer. No trouble though with other Trust Smarthome products.
Good product works well. Have had one for a few years but needed extra receiver and decided to buy another set in case the sender stops.
Remote sometimes doesn’t work. Seems to problem with the battery. I had to wedge in a piece of paper to make the battery have reliable contact.
Easy to set up. Works well but definitely requires clear line of sight for operation.
Don't expect it to work with even minor obstacles in front of it.
Very reasonable price. Well made and quality manufactured.